Give customers self-service, and give your team their day back.
SCONNECT is SCREDIT's customer portal: invoices, statements, payments, credit applications, and executed agreement documents in one place, so routine requests stop arriving as emails to your credit and AR team.
Your team is the customer portal today.
Every request to resend an invoice, confirm a balance, or locate an agreement is a person on your team doing lookup work a portal should do. Multiply by hundreds of customers and it is a real share of the department's week, spent on requests that add no judgment and no value.
What SCREDIT delivers
Invoice and Statement Access
Customers view and download their invoices and account statements on demand, without waiting on your AR team.
Online Payments
Customers pay invoices through the portal, shortening the path from a promise to pay to cash received.
Credit Application Submission
New and existing customers complete credit applications and upload supporting documents through the same portal.
Sign Without an Account
A customer, or an officer providing a guarantee, signs from a secure link without being provisioned a login. Where they do use the portal, the same documents wait for them there.
Everything Asked for in One Place
The application, the guarantee, the tax certificate and the bank mandate arrive as a single package to complete once, rather than as a series of separate requests from different people on your team.
Executed Agreement Documents
Signed credit agreements and related executed documents are available to the customer in their portal, ending the copy-of-our-agreement request cycle.
Account Transparency
Customers see their open balance and activity, which removes an entire category of statement-reconciliation phone calls.
A Single Professional Channel
One branded destination for the financial relationship, instead of a scatter of email threads and attachments.
What changes on the desk
Fewer Routine Inquiries
Move invoice copies, balance checks, and document requests to self-service.
Faster Payments
Remove friction between a customer deciding to pay and the payment arriving.
Cleaner Onboarding
Channel applications and documents through one structured entry point.
A More Professional Credit Experience
Present your credit operation to customers the way modern vendors are expected to.
Frequently asked questions
What can customers actually do in SCONNECT?
View and download invoices and statements, pay invoices online, submit credit applications with supporting documents, and access their executed agreement documents. It covers the routine financial interactions between a customer and your credit and AR team.
Do all our customers have to use the portal?
No. Adoption is typically gradual: some customers move to self-service immediately, others keep emailing for a while. The portal takes volume off your team from day one and grows from there; it does not require flipping every customer at once.
How do payments through the portal work?
Customers select invoices and pay through the portal's integrated payment flow. Your ERP remains the system of record for the receivable; the portal removes the friction of remittance instructions, mailed checks, and payment questions that stretch the gap between willingness to pay and cash in the bank.
Is the portal a separate product or part of SCREDIT?
SCONNECT is part of the SCREDIT platform, included as a core capability rather than sold as an add-on. Portal activity, including applications submitted, documents provided, and payments made, flows into the same workflows your credit team already works in.
How is this different from emailing PDF invoices from our ERP?
Emailed PDFs are one-way and get lost; every follow-up question comes back to your team. A portal is standing self-service: current balance, full invoice history, statements, and documents, available whenever the customer's AP team needs them, without a human on your side in the loop.
See SCONNECT from your customer's side.
Tour the portal experience end to end, from application to invoice to payment.